Fact Check: Is CX5 reliable?

Is CX-5 Reliable?

The reliability of the Mazda CX-5 has been a topic of discussion among potential buyers and automotive enthusiasts. Various sources provide differing perspectives on the reliability of this compact SUV, with some highlighting its strengths while others caution against specific model years due to reported issues. This article will explore the available evidence regarding the reliability of the Mazda CX-5, examining both positive and negative assessments.

What We Know

1. Overall Reliability Ratings: According to RepairPal, the Mazda CX-5 has a reliability rating of 4.5 out of 5.0, ranking it first among 26 midsize SUVs. The average annual repair cost is reported to be $447, which is considered low compared to other vehicles in its class, indicating that the CX-5 generally has fewer and less severe issues than average vehicles 46.

2. Consumer Reports and J.D. Power Ratings: Consumer Reports and J.D. Power also provide favorable ratings for the CX-5. J.D. Power's reliability ratings combine initial owner feedback and long-term dependability scores, suggesting that the CX-5 performs well in both areas 58.

3. Model Year Variability: Not all model years of the CX-5 are viewed equally. Some sources, such as MotorAxle and MotorBiscuit, identify specific years to avoid due to chronic mechanical and electrical issues. For example, the 2016 model has been criticized for lower reliability and owner satisfaction compared to competitors, while the 2018 model, despite improvements, still faced notable problems 23.

4. Expert Opinions: Various automotive experts and websites offer insights into the CX-5's reliability. While some praise its overall performance and reliability, others emphasize the importance of researching specific model years to avoid potential pitfalls 12.

Analysis

The reliability of the Mazda CX-5 appears to be a mixed bag, influenced significantly by the specific model year in question. The high ratings from RepairPal and J.D. Power suggest that the CX-5 is generally a reliable vehicle, particularly in recent years. However, the identification of problematic model years raises questions about the consistency of quality across the lineup.

Source Reliability and Bias

• RepairPal: This source is generally regarded as credible, providing data based on user-reported experiences and repair costs. However, it may not capture all potential issues, particularly those that are less common or arise after the warranty period 4.

• Consumer Reports: Known for its rigorous testing and consumer feedback, Consumer Reports is a reliable source for assessing vehicle performance and reliability. However, its ratings can be influenced by the subjective experiences of a limited number of users 5.

• MotorAxle and MotorBiscuit: These sources focus on identifying specific years to avoid, which can be helpful for consumers. However, they may carry a bias toward sensationalism to attract readers, and their assessments may not be as comprehensive as those from more established automotive review sites 23.

Methodology Concerns

The methodology behind reliability ratings can vary significantly among sources. For instance, J.D. Power's ratings are based on a combination of initial owner feedback and long-term dependability, which may not fully account for issues that arise later in a vehicle's life cycle. Additionally, the criteria used to determine reliability can differ, leading to varying conclusions about the same vehicle.

What Additional Information Would Be Helpful?

To provide a more comprehensive understanding of the Mazda CX-5's reliability, additional data would be beneficial, including:

• Longitudinal studies tracking the performance of specific model years over time.
• Detailed breakdowns of common issues reported by owners for each model year.
• Comparative analyses with similar vehicles in the compact SUV category to contextualize the CX-5's performance.

Conclusion

Verdict: Partially True

The reliability of the Mazda CX-5 is supported by strong ratings from sources like RepairPal and J.D. Power, indicating that it generally performs well, particularly in recent model years. However, the existence of specific model years that have been criticized for reliability issues introduces a significant caveat. This variability suggests that while many owners may have positive experiences, potential buyers should be cautious and conduct thorough research on the specific model year they are considering.

It is important to note that the evidence available is not exhaustive, and the reliability ratings can be influenced by subjective experiences and the methodologies of different sources. As such, while the overall assessment leans towards a favorable view of the CX-5, the acknowledgment of problematic years highlights the need for careful evaluation.

Readers are encouraged to critically assess the information presented and consider their own research when making decisions regarding vehicle purchases.

Sources

1. Best and worst Mazda CX-5 years — which to avoid | REREV. Retrieved from REREV
2. Mazda CX5 Years to Avoid and the Worst Problems They Have. Retrieved from MotorAxle
3. These Are the Mazda CX-5 Years to Avoid - MotorBiscuit.com. Retrieved from MotorBiscuit
4. Mazda CX-5 Reliability Ratings for 2024 - RepairPal. Retrieved from RepairPal
5. Mazda CX-5 - Consumer Reports. Retrieved from Consumer Reports
6. How Reliable is the Mazda CX-5 Anyway? Retrieved from Safford Brown Mazda Alexandria
7. 2024 Mazda CX-5 Reliability, Consumer Ratings & Pricing - J.D. Power. Retrieved from J.D. Power
8. 2025 Mazda CX-5 Reliability - U.S. News & World Report. Retrieved from U.S. News
9. 2025 Mazda CX-5 Review, Pricing, & Pictures - Cars. Retrieved from U.S. News
10. 2025 Mazda CX-5 Prices, Reviews, and Pictures - Edmunds. Retrieved from Edmunds