Fact Check: Are CX5 reliable?

Are CX-5 Reliable?

The Mazda CX-5 is a compact SUV that has garnered attention for its design, performance, and overall reputation. However, potential buyers often question its reliability, particularly given that not all model years are created equal. This article examines the reliability of the Mazda CX-5, focusing on claims made about its performance across different years and the sources that provide this information.

What We Know

1. General Reliability Ratings: The Mazda CX-5 has received high reliability ratings, with RepairPal giving it a score of 4.5 out of 5.0, ranking it first among 26 midsize SUVs. The average annual repair cost is reported to be $447, which is considered low for the segment 49.

2. Model Year Variability: Not all CX-5 model years are equally reliable. Some years, such as 2016 and 2018, have been flagged for having significant mechanical and electrical issues, which could lead to frustrating ownership experiences 23.

3. Consumer Reports and J.D. Power Ratings: Various sources, including Consumer Reports and J.D. Power, have consistently rated the CX-5 highly for reliability. For instance, the 2025 model is predicted to have a reliability score of 82 out of 100, indicating a strong performance in terms of dependability 58.

4. Owner Satisfaction: While the CX-5 generally scores well in reliability, owner satisfaction can vary by model year. The 2016 model, for example, received lower satisfaction ratings due to ongoing issues 3.

Analysis

The reliability of the Mazda CX-5 appears to be a mixed bag, with strong overall ratings but notable exceptions in specific years.

• Source Reliability:

  • RepairPal is a well-regarded source for automotive reliability ratings, often cited for its comprehensive data on repair costs and frequency of issues. Their methodology includes a wide range of owner-reported data, which adds to their credibility 4.
  • Consumer Reports is another reputable source, known for its rigorous testing and consumer feedback. Their ratings are based on extensive surveys and testing, making them a reliable source for evaluating vehicle performance 6.
  • MotorBiscuit and MotorAxle, while providing useful insights, may have less rigorous methodologies compared to RepairPal and Consumer Reports. They often rely on anecdotal evidence and may not have the same level of data transparency 23.

• Conflicts of Interest: Some sources may have potential conflicts of interest. For instance, websites that focus on car sales or dealerships may present overly positive views to encourage purchases. It is essential to consider the motivations behind the information presented.

• Methodological Concerns: The variability in reliability ratings across different model years raises questions about the methodologies used by various sources. For example, while RepairPal and Consumer Reports provide data based on owner feedback and repair records, other sources may rely more on subjective assessments or limited sample sizes.

What Additional Information Would Be Helpful?

To gain a more comprehensive understanding of the Mazda CX-5's reliability, it would be beneficial to have:

• Detailed breakdowns of specific issues reported by owners for each model year.
• Longitudinal studies that track the reliability of the CX-5 over time.
• Comparative analyses with competitors in the compact SUV market to contextualize its reliability ratings.

Conclusion

Verdict: Mostly True

The Mazda CX-5 is generally regarded as a reliable compact SUV, with high ratings from reputable sources such as RepairPal and Consumer Reports. The average annual repair cost is low, and many model years perform well in terms of reliability. However, there are notable exceptions, particularly with certain model years like 2016 and 2018, which have been reported to have significant issues that could affect owner satisfaction.

This verdict acknowledges the overall positive reliability ratings while also highlighting the variability across different model years. The evidence suggests that while many owners may have a positive experience, potential buyers should be cautious and consider specific model year performance.

It is important to note that the reliability ratings are based on available data, which may not capture all owner experiences or issues. Additionally, the methodologies used by different sources can vary, leading to potential discrepancies in reported reliability.

Readers are encouraged to critically evaluate the information presented and consider their own research when assessing the reliability of the Mazda CX-5 or any vehicle.

Sources

1. Best and worst Mazda CX-5 years — which to avoid | REREV. Link
2. Mazda CX5 Years to Avoid and the Worst Problems They Have. Link
3. These Are the Mazda CX-5 Years to Avoid - MotorBiscuit.com. Link
4. Mazda CX-5 Reliability Ratings for 2024 - RepairPal. Link
5. 2025 Mazda CX-5 Review, Pricing, & Pictures - Cars. Link
6. Mazda CX-5 - Consumer Reports. Link
7. Mazda CX-5 Reliability: What to Expect - Capital Motor Cars. Link
8. 2025 Mazda CX-5 Reliability - U.S. News & World Report. Link
9. How Reliable is the Mazda CX-5 Anyway? Link
10. 2025 Mazda CX-5 Prices, Reviews, and Pictures. Link