Fact Check: "Norsk Tipping faces heavy criticism for multiple serious errors this year"
What We Know
In June 2025, Norsk Tipping, the state-owned gambling operator in Norway, faced significant backlash after a major error in its Eurojackpot lottery notifications. The company mistakenly informed "several thousand" customers that they had won inflated prize amounts due to a conversion error from Eurocents to Norwegian kroner, where amounts were multiplied by 100 instead of being divided by 100 (BBC). This error led to the resignation of CEO Tonje Sagstuen, who acknowledged the mistake and expressed regret for the disappointment caused to customers (The Guardian).
Norsk Tipping confirmed that no incorrect payouts were made, as the erroneous notifications were corrected before any payments were processed (Yahoo News). However, the incident sparked outrage among customers, with many expressing their frustration over the misleading notifications, which led them to believe they had won life-changing sums of money (BBC).
Additionally, this was not an isolated incident; Norsk Tipping admitted to having faced "several serious errors" and technical problems in the preceding months, which had drawn criticism from both customers and regulators (The Guardian).
Analysis
The claim that Norsk Tipping is facing heavy criticism for multiple serious errors this year is substantiated by the events surrounding the Eurojackpot notification error. The company's admission of "several serious errors" and technical issues indicates a pattern of operational failures that have led to justified criticism from customers and oversight bodies (The Guardian).
The reliability of the sources reporting on this incident is high, as they include reputable news outlets like the BBC and The Guardian, which have a history of accurate reporting on such matters. Both outlets provided detailed accounts of the incident, including direct quotes from the CEO and the Norwegian Minister of Culture, which adds credibility to the claims of criticism faced by Norsk Tipping (BBC, The Guardian).
Moreover, the immediate resignation of the CEO following the incident further underscores the seriousness of the errors and the level of accountability expected in such positions. This response indicates that the company recognizes the gravity of the situation and the need to restore trust with its customers (Yahoo News).
Conclusion
The verdict on the claim that "Norsk Tipping faces heavy criticism for multiple serious errors this year" is True. The evidence clearly shows that the company has encountered significant operational issues, culminating in a major error that misled thousands of customers about their lottery winnings. The subsequent resignation of the CEO and the acknowledgment of these errors by the company further validate the claim of heavy criticism.
Sources
- Thousands in Norway told they won up to millions in lottery ...
- Norsk Global
- Thousands in Norway told they had won life-changing ...
- Track & Trace
- Norsk Wheel
- Lottery error sees thousands told they wrongly won huge ...
- So, why choose Norsk?
- Thousands in Norway told they won up to millions in lottery ...
