Fact-Check Article: FedEx® Ground Reschedule Your Shipment Delivery Claim
What We Know
The claim states that FedEx attempted to deliver a shipment on August 26 but could not get in touch with the recipient, necessitating a rescheduling of the delivery. According to FedEx's official guidelines on signature requirements, many shipments do require a signature upon delivery, particularly for certain types of goods such as alcohol, high-value items, and hazardous materials. If a signature is required and no one is available to sign, FedEx typically leaves a door tag indicating that a delivery attempt was made and provides instructions for rescheduling.
FedEx allows recipients to manage their deliveries through the FedEx Delivery Manager, where they can reschedule delivery times if they were not home during the initial attempt. The service includes options to receive notifications via email or SMS regarding the delivery status and allows for changes to be made up until 4:00 AM on the scheduled delivery day.
If a package requires a signature and no one is available to sign, FedEx may attempt to deliver the package up to three times before holding it at a nearby location for pickup, as detailed in their signature services documentation.
Analysis
The evidence provided by FedEx's official sources supports the claim that if a delivery attempt is made and no one is available to sign for the package, FedEx will leave a door tag with instructions for rescheduling the delivery. This is consistent across multiple sources, including their rescheduling delivery FAQ and signature requirements.
The reliability of these sources is high, as they are directly from FedEx, the company involved in the delivery process. There is no indication of bias in the information presented, as it outlines standard operating procedures for package deliveries and rescheduling.
While there are potential scams related to package deliveries that mimic FedEx communications, as noted in a separate article about fake FedEx messages, these do not affect the validity of the claim regarding legitimate delivery attempts and rescheduling procedures.
Conclusion
The claim that FedEx attempted to deliver a shipment on August 26 but could not get in touch with the recipient, thus requiring the recipient to follow instructions to reschedule the delivery, is True. The procedures outlined by FedEx confirm that they leave a door tag for signature-required deliveries when no one is available to sign, and they provide options for rescheduling through their Delivery Manager service.
Sources
- FedEx signature requirements and delivery options
- How can I reschedule a delivery?
- How can I reschedule a delivery? - FedEx
- How can I reschedule a delivery?
- Beware of Fake FedEx Texts and Emails About Package Issues
- How can I reschedule a delivery?
- How Can I Change the Delivery Time for My Package?
- I wasn't home when FedEx tried to deliver my package. ...