Fact Check: Are LG dishwashers good?

Are LG Dishwashers Good?

Introduction

The claim regarding the quality of LG dishwashers has sparked considerable debate among consumers and appliance experts alike. With various sources offering differing opinions on reliability, performance, and customer satisfaction, it is essential to analyze the available evidence critically. This article will explore the claim that LG dishwashers are good by examining user reviews, expert evaluations, and reliability data.

What We Know

1. Reliability Ratings: According to Yale Appliance, LG has been recognized as one of the most reliable dishwasher brands, with service rates reported at 1.9% in 2021, 1.7% in 2022, and increasing to 4% in 2023 and 4.7% in 2024 27. This suggests a relatively low incidence of service issues compared to other brands.

2. Customer Reviews: ConsumerAffairs reports a mixed bag of customer experiences, with a significant number of negative reviews (304 one-star ratings) highlighting issues such as cleaning performance and odors 3. Conversely, some users praise LG dishwashers for their features and design.

3. Expert Reviews: Wirecutter from The New York Times has conducted evaluations based on reliability data and consumer surveys, although specific ratings for LG dishwashers were not detailed in the snippet 1. Bob Vila's article highlights specific models, noting user-friendly features and quiet operation 4.

4. Performance Tests: A review from Reviewed.com describes the LG LDTH7972S as having powerful cleaning cycles and impressive drying times, indicating strong performance 6. Consumer Reports also rated the LG LDFC2423V highly in energy efficiency 10.

5. Warranty Information: LG offers a standard one-year warranty on parts and service, along with a ten-year warranty on the Direct Drive Motor, which may provide some assurance regarding durability 5.

Analysis

The evidence surrounding LG dishwashers presents a complex picture. On one hand, the reliability data from Yale Appliance and the performance reviews from sources like Reviewed.com and Consumer Reports suggest that LG dishwashers can be effective and dependable appliances. The low service rates indicate that, generally, fewer customers experience significant issues compared to other brands.

However, the substantial number of negative reviews on ConsumerAffairs raises questions about the consistency of quality across different models. The disparity in customer experiences could point to variability in manufacturing or design that may affect certain units more than others. Additionally, the reliance on customer reviews can introduce bias, as dissatisfied customers are often more motivated to leave feedback than satisfied ones.

Furthermore, while expert reviews from sources like Wirecutter and Bob Vila provide valuable insights, it is crucial to consider their potential biases. For instance, Wirecutter is affiliated with The New York Times, which may influence its recommendations based on audience preferences or advertising relationships. Similarly, Bob Vila's site may prioritize certain brands due to partnerships or sponsorships.

The methodology behind the surveys and performance tests also warrants scrutiny. For example, the sample size and demographic of the surveys conducted by Wirecutter and Yale Appliance could impact the reliability of their findings. More detailed information about the testing conditions and criteria used in performance evaluations would enhance the credibility of these assessments.

Conclusion

Verdict: Partially True

The claim that LG dishwashers are good is deemed "Partially True" based on the evidence reviewed. On one hand, LG dishwashers have been recognized for their reliability, with low service rates reported by Yale Appliance, and they have received positive performance evaluations from sources like Reviewed.com and Consumer Reports. However, the significant number of negative customer reviews, particularly regarding cleaning performance and odors, indicates that experiences can vary widely among different models and individual units.

This verdict acknowledges that while many users may have positive experiences with LG dishwashers, there are notable concerns that suggest inconsistency in quality. The evidence also highlights potential biases in expert reviews and the limitations of customer feedback, which can skew perceptions of overall product quality.

Readers should remain aware of these nuances and critically evaluate information themselves, considering both positive and negative feedback when making purchasing decisions.

Sources

1. The 5 Best Dishwashers of 2025 | Reviews by Wirecutter - The New York Times. Link
2. The 3 Most Reliable Dishwasher Brands (And 2 to Avoid) - Prudent Reviews. Link
3. LG Dishwashers Reviews | Written By Customers in 2025 - ConsumerAffairs. Link
4. The Best LG Dishwashers You Can Get - Picks from Bob Vila. Link
5. LG Review for May 2025 | Best Dishwashers - TopConsumerReviews.com. Link
6. LG LDTH7972S dishwasher review - Reviewed.com. Link
7. The Most Reliable Dishwashers for 2025 - Yale Appliance. Link
8. Reviews for LG 24 in. Stainless Steel Front Control Built ... - Home Depot. Link
9. LG Dishwasher Reviews [According to 2023 Tests] - Cleaners Advisor. Link
10. LG LDFC2423V Dishwasher Review - Consumer Reports. Link