Fact Check: Are Infiniti JX35 reliable?

Are Infiniti JX35 Reliable?

The Infiniti JX35, a luxury crossover SUV introduced in 2013, has garnered attention regarding its reliability. Various sources provide differing perspectives on this topic, leading to a nuanced discussion about the vehicle's dependability.

What We Know

1. Consumer Ratings: According to Cars.com, the 2013 Infiniti JX35 has a consumer reliability rating of 4.2 out of 5 based on user reviews, indicating a generally favorable perception among owners 1. However, this rating is based on subjective consumer feedback, which can vary widely.

2. Expert Reviews: Edmunds describes the 2013 Infiniti JX35 as a well-equipped vehicle with a comfortable ride, but it does not provide a specific reliability rating 2. The lack of a definitive reliability score from a reputable source like Edmunds raises questions about the vehicle's long-term dependability.

3. Reliability Ratings: GearShifters reports a reliability rating of 2 out of 5 for the Infiniti JX35, categorizing it as below average 4. This stark contrast to the Cars.com rating suggests a significant divergence in consumer and expert opinions.

4. J.D. Power Ratings: J.D. Power assigns an average reliability score of 75 out of 100 to the 2013 Infiniti JX35, indicating that while it is not exceptional, it is not the worst in its category either 5. This rating aligns more closely with GearShifters' assessment than with Cars.com.

5. Repair Costs: RepairPal indicates that the Infiniti JX35 has a reliability rating of 3.0 out of 5.0, ranking it 4th out of 19 luxury full-size SUVs. They note that while the frequency of repairs is higher than average, the severity of these issues tends to be lower, suggesting that while owners may visit repair shops more often, the problems are generally less serious 6.

6. Consumer Feedback: Reviews on platforms like Kelley Blue Book and Edmunds highlight both positive and negative experiences from owners, with some praising the vehicle's spaciousness and comfort, while others criticize issues such as the navigation system and climate control 79.

Analysis

The reliability of the Infiniti JX35 is a complex issue with varying perspectives from different sources.

• Source Reliability: Cars.com and Kelley Blue Book rely heavily on consumer reviews, which can be biased based on individual experiences. While these reviews provide valuable insights, they may not represent the broader population of JX35 owners. In contrast, J.D. Power and RepairPal offer more structured assessments based on aggregated data, which may provide a more balanced view but still depend on the quality of the data collected.

• Conflicting Information: The significant difference in reliability ratings (4.2 from Cars.com vs. 2 from GearShifters) raises questions about the methodologies used by these sources. It would be beneficial to understand how each source defines and measures reliability, as well as the sample sizes and demographics of the respondents.

• Potential Bias: Some sources may have a vested interest in promoting certain vehicles over others, which could influence their ratings. For example, GearShifters focuses on reliability ratings and may emphasize negative aspects to attract readers looking for cautionary advice.

• Additional Context: It would be helpful to have more detailed statistics on the types of repairs commonly reported by JX35 owners, as well as comparisons to similar vehicles in the luxury SUV category. Additionally, long-term studies that track the reliability of the JX35 over several years would provide a clearer picture of its dependability.

Conclusion

Verdict: Partially True

The reliability of the Infiniti JX35 is characterized by a mix of positive and negative assessments. Consumer ratings from Cars.com suggest a favorable view with a score of 4.2 out of 5, indicating general satisfaction among owners. However, this contrasts sharply with GearShifters' rating of 2 out of 5, which categorizes the vehicle as below average. J.D. Power's average score of 75 out of 100 and RepairPal's rating of 3.0 out of 5 further complicate the picture, suggesting that while the JX35 is not the most reliable option, it is not the least reliable either.

The divergence in ratings highlights the importance of considering the sources and methodologies behind these assessments. Consumer reviews can be subjective and may not reflect the broader experience of all JX35 owners. Additionally, the lack of long-term reliability studies limits our understanding of the vehicle's dependability over time.

Readers should approach the information critically, recognizing that while the Infiniti JX35 has its strengths, it also has notable weaknesses that potential buyers should consider.

Sources

1. Cars.com. (n.d.). 2013 INFINITI JX35 Consumer Reviews. Retrieved from https://www.cars.com/research/infiniti-jx35-2013/consumer-reviews/
2. Edmunds. (n.d.). 2013 INFINITI JX Review & Ratings. Retrieved from https://www.edmunds.com/infiniti/jx/2013/review/
3. GearShifters. (n.d.). Is Infiniti JX35 Reliable? Retrieved from https://gearshifters.org/infiniti/is-infiniti-jx35-reliable/
4. J.D. Power. (n.d.). 2013 INFINITI JX35 Reliability, Consumer Ratings & Pricing. Retrieved from https://www.jdpower.com/cars/2013/infiniti/jx35
5. RepairPal. (n.d.). 2024 INFINITI JX35 Reliability Ratings & Costs. Retrieved from https://repairpal.com/reliability/infiniti/jx35
6. Kelley Blue Book. (n.d.). 2013 INFINITI JX Consumer Reviews & Ratings. Retrieved from https://www.kbb.com/infiniti/jx/2013/consumer-reviews/